Direct coordination with hospitals, discharge planners, social workers, and healthcare referral networks to ensure seamless, safe transitions from clinical settings to home.
Hospital Discharge & Healthcare Referral Partners — Vancouver Home Care Agency
Discharge planning is one of the most important parts of the patient care journey. Ensuring patients have the appropriate support in place after returning home promotes a safer transition and provides continuity of care during post-hospital recovery.
Merging Homecare is a reliable home care partner for healthcare professionals across Vancouver and the Lower Mainland and communities across Canada, providing responsive, personalized in-home support for patients transitioning from hospital to home.
How We Work with Healthcare Providers in Vancouver & Across Canada
We understand the pressures of hospital discharge planning. Healthcare professionals need a home care provider that responds quickly, communicates clearly, and helps ensure support is in place when a patient returns home. Whether your patient requires support for chronic conditions or specialized care coordination for families, we are equipped to help.
Merging Homecare offers responsive care coordination, with services often arranged within 24 to 48 hours when circumstances allow. We work directly with discharge planners, social workers, care coordinators, and families, complete thorough intake assessments before care begins, provide regular communication and updates, and offer a dedicated point of contact for referrals and ongoing coordination. Our team is available 24 hours a day, 7 days a week at 1-888-439-8585.
Our Hospital-to-Home Transition Process
- Step 1 — Referral or Initial Contact: A healthcare professional, patient, or family member contacts Merging Homecare to discuss care needs and discharge timing.
- Step 2 — Assessment: Our care coordinator assesses care needs, the home environment, and the level of support required. This assessment may take place in person, by phone, or in consultation with family members.
- Step 3 — Personalized Care Plan: We develop a care plan tailored to the client’s needs, recovery goals, and discharge recommendations, which may include personal care, companionship, or routine daily support.
- Step 4 — Caregiver Matching: We carefully select caregivers based on care requirements, personality, language preferences, and scheduling needs.
- Step 5 — Care Begins: Care starts on the discharge date or as soon as support is needed. We maintain ongoing communication with the client, family, and other involved parties to help ensure a smooth transition home.
Why Healthcare Partners Choose Merging Homecare
For years, Merging Workforce has been a trusted partner to healthcare organizations across British Columbia and Canada. Merging Homecare builds on that experience, bringing the same commitment to professionalism, responsiveness, and quality care directly into clients’ homes.
All caregivers undergo rigorous screening, including criminal background checks, vulnerable sector screening, reference verification, and an in-person interview process. Caregivers are fully insured and covered by WorkSafeBC. We have experience supporting clients throughout both the Vancouver Coastal Health and Fraser Health regions as well as healthcare networks across Canada (view our service locations) and can provide bilingual caregivers to better serve Vancouver’s diverse communities.
Frequently Asked Questions
For more answers, visit our dedicated FAQ page or read our latest insights on the Merging Homecare Blog.
Q: How do I make a referral to Merging Homecare?
A: Contact our care coordination team directly at 1-888-439-8585, available 24/7. You can also submit a referral through our contact page. Please include the anticipated discharge date, primary care needs, and family contact information.
Q: Do you work with VCH, Fraser Health, and regional health authorities across Canada?
A: Yes. We provide home care services throughout both the Vancouver Coastal Health and Fraser Health service regions (covering all of Greater Vancouver, North Shore, Richmond, Burnaby, Surrey, Langley, Delta, Coquitlam, and the Fraser Valley) as well as partnering with healthcare networks across Canada. Learn more about our comprehensive home care services .
